Refund Policy

Effective Date: 18th August, 2023.

Welcome to FuttressExperiments! We want your experience on our platform to be positive and fulfilling. This Refund Policy outlines our approach to refunds for experiment participation fees. Please review this policy carefully before enrolling in any experiments. By using our platform, you agree to the terms of this Refund Policy.

1. General Refund Principles: We strive to provide valuable and enriching experiment experiences for all participants. Our refund policy is designed to ensure fairness and transparency in refund-related matters.

2. Free Experiments: For experiments that are offered free of charge, no refund is applicable as no payment is involved. We encourage you to explore our free experiments to enhance your learning journey.

3. Premium Experiments: Premium experiments may involve participation fees. Refund eligibility for premium experiments is subject to the specific refund policies set by experiment creators. Please review the experiment details for information about the refund policy associated with each premium experiment.

4. Experiment Cancellation: If an experiment is canceled by the experiment creator or by FuttressExperiments prior to its scheduled start date, participants will be eligible for a full refund of the participation fee.

5. Participant Cancellation: If a participant chooses to cancel their participation in a premium experiment before the experiment start date, the refund amount will be determined based on the experiment creator’s specified refund policy.

6. No-Show Policy: If a participant does not engage in or access the experiment content after its start date, no refund will be issued. It is the participant’s responsibility to actively engage with the experiment materials.

7. Refund Process: To request a refund for a premium experiment, participants must follow the refund procedure specified by FExperiments or the experiment creator. Refund requests may require supporting documentation or information about the reason for the refund request.

8. Processing Time: Refunds will be processed within a reasonable timeframe after the refund request is received and approved. The exact processing time may vary depending on factors such as payment method and administrative processes.

9. Third-Party Payments: If the participation fee for an experiment was paid through a third-party platform or service, the refund process may be subject to the policies and procedures of that third party.

10. Contact Us: If you have any questions, concerns, or requests related to refunds, please contact us at refund@cyberselfdefensehq.com. Our support team is here to assist you.

11. Changes to Refund Policy: We may update our Refund Policy to reflect changes in our practices or legal requirements. Any changes will be communicated through our platform.

By using our platform, you acknowledge and accept the terms outlined in this Refund Policy.